While we’ve got PagerDuty to ServiceNow integration working, whenever an incident is created in ServiceNow the description is always:
PagerDuty: [object Object]
Does anyone know how we can change this to be something more useful?
I’ve not found anything in the documentation that would suggest we can change it. I’ve also had a look through the business rules in ServiceNow but nothing has jumped out…
Any direction would be appreciated!