Scheduling Two Groups Who Alternate On-Call at 1 Week Frequency

Say I have two groups of users:

Group A:

Group B:

Schedule would look like:
Week 1: Adam
Week 2: Bill
Week 3: Andy
Week 4: Bud
Week 5: Adam
Week 6: Bron
Week 7: Andy
Week 8: Bill

For reference, we currently have 4 users in Group A and 6 users in Group B. Is this possible?

I’d also like the secondary on-call to be dependent on primary on-call. I’d like each user to be secondary on-call the week after they’re primary on-call.

Is this possible, and if so, how would you do it?

Hi Tim,

Thanks for reaching out!

You could do this by having two schedules, one for your primary and one for your secondary on-call responders. They would be quite similar, just offset by one week. However, they would not be linked, so adjustments would need to be manually applied to both schedules.

You can read more about schedules and see some examples in our documentation here

Please let me know if this is helpful or you have additional questions.


Alex Engelmann
Technical Support Specialist