Rundeck performing auto-remediation of Incidents

I’ve just watched a webinar and understand that the 2 products can be configured so that a Rundeck job can automatically fix an issue without waking up a human responder - can you advise how this is achieved please, as it wasn’t demonstrated.

Thanks
Chris

Hi Chris,

We have documentation and videos that walk through this at https://www.rundeck.com/pagerduty.

You can also schedule a call with the Rundeck team on that page if you’re looking for an in-depth conversation on how you can best use Rundeck with PagerDuty.

Additionally, you can reach out to us at support@pagerduty.com to explain your use-case and how you’d like to set up this workflow, and we’d be happy to connect you with the Rundeck team.

Cheers,
Cassie

Cassie Champagne
Technical Support Specialist
PagerDuty Support

Hi Cassie,

Thanks for your response. I’ve finally reviewed the documentation and videos in the link you supplied but I couldn’t find anything that answered my query - it just states that Rundeck jubs can “Automatically trigger at the start of an Incident” …which is too late for my use case by then, as the first Responder will already have been called out and we want to avoid that happening. So I will go ahead and contact PagerDuty Support.

Regards
Chris