We’re giving the Round Robin feature a go for the first time in PagerDuty. I have set up an escalation policy and added the users I would like to be included in the round robin.
Let’s say one of those people have vacation time coming up. Of course, we don’t want to bother than while they’re out of the office. Outside of removing the user temporarily from the escalation policy, is there a way for PagerDuty to know they’re unavailable and to skip them in the rotation?