We are using the Rest API. We are trying to use “From” input in Create or update Incident requests. Following is the parameter I am asking :
We tried to give the stakeholder user in “from” input and made the request with the admin user’s token, but it did not reflect the stakeholder user in the timeline.
But if I generate the token with API Access and use that token in request and provide the Stakeholder user in “From” then created incident contains user which is created with Stakeholder.
So does this mean “From” input reflect when API Access token is used not user token?