Prevent Airpods from connecting to iPhone whenever I get an alert

When I’m listening to my music on my airpods through my Mac, and a Pagerduty alert goes off on my iPhone, the airpods automatically switch to the phone and my music stops playing. This isn’t something that happens with any other push notification from any other app but Pagerduty. I’m guessing this might be because a Pagerduty alert also plays a sound when alerting.

I’m not sure if this is a limitation of the operating system on the phone or laptop, but it would be nice if Pagerduty alerts didn’t trigger my airpods to switch to the device alerting.

I’m aware I can turn the automatic switching from device to device off, but that’s not something I want to do. That feature works fine, it’s only when it’s a Pagerduty alert that it becomes a problem.

Hi Carlos,

You could try disabling Critical Alerts in the PagerDuty app. There is more information here.

If you have additional questions or issues, then please feel free to email for more extensive troubleshooting.


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