After installing pager duty onto my iPhone and allowing it to whitelist all the on-call numbers, one of my personal contacts is somehow being confused with a pager duty contact. This is causing my text messages to my contact being merged with pager duty alerts. This is the only contact that is being changed, I now have to start a new message to them each time, which reverts back to their original information until the next pager duty alerts.
Thanks for reaching out on community. Would you’ll be able to follow up on Support@pagerduty.com, referencing this post and include some details and screenshots of what you are experiencing? As this is a public forum we would not want you sharing any of that information here, so we would encourage you to continue with a support ticket and we can go from there.