I tried following through with the directions given by the Cherwell Integration. However, I’m still having issues connecting to Cherwell after filling in the appropriate information I received from the Cherwell mApp portion of the above guide.
I’ve already worked with Cherwell engineers and they are looking more into it, but suggested I reach out the the PagerDuty community to see if anybody else has had this issue.
I’ve attached a screenshot of the issue I am running into. I edited out any sensitive information, but the error
Can't connect to Cherwell is persistent.
Any help on this would be greatly appreciated!