Pager Duty Project Enhancements

Hi, Following are the 2 questions that we need to resolve

  • Can we downgrade default priority on Incident tickets from High to Medium
    *Can we bifurcate calls based on sender IDs and send it to a specific person to own them.

Thanks
Krishna

Hello,

Thank you for reaching out on our Community page! I will pass along your feedback to our Product team and let them know what you are looking for.

John