Microsoft Teams integration

Hello, I’m trying to get PagerDuty added to a Team in MS Teams. I’ve added the PagerDuty Bot to the channel, but when I go to “link user” and login in to PagerDuty, I get this:

“account mapping doesn’t exist for PD subdomain”

It’s just that on a web page and nothing I can click or look at, any ideas?

Have you successfully completed the installation of the PagerDuty app within Teams? https://support.pagerduty.com/docs/microsoft-teams#in-microsoft-teams

Hello Graham,

If you have successfully completed the installation of the PagerDuty app within Teams and the issue persists, please can you email support directly so we don’t share account-specific details in this public space. The email address is support@pagerduty.com, please reference this post then we will go from there.

Kind regards,