My company uses Live Call Routing for support call handling.
I have 2 phone numbers (mobile + landline) configured in my PagerDuty Profile.
My mobile might not be on / have battery / have signal when I’m called, but is more likely to wake me up, if it IS online.
So I want it to try calling my mobile, then fall back to my landline if it can’t reach the mobile.
I’ve configured my Notification settings to reflect that, but LCR doesn’t seem to honour that. Is this possible or is it just not supported?