JIRA Cloud to Pagerduty using JQL

We added a new extension for Jira Cloud as per https://support.pagerduty.com/docs/jira-cloud.
Pagerduty to JIRA is working fine. But JIRA to Pagerduty using the JQL is not working.



Since we would require account specific details to resolve this, we would not be able to deal with it in this public space.

Please can you email the Support Team with details of the account of your account then we will go from there.

Kind regards