Hello,
I’m using the IFTTT integration to run some actions (e.g. notifications through Hue) when an incident is assigned to me.
I have the IFTTT Pro+ plan, so the integrations run as fast as possible on IFTTT’s part. Unfortunately this is still a timespan of 3-5 minutes until my action runs. This is, because PagerDuty hasn’t implemented IFTTT’s Realtime API. The Realtime API is used to trigger the fetching of new events from IFTTT. With this change implemented, IFTTT Applets would run near instantly which would be a big improvement in usability of the integration.
I hope you can make this happen!
Kind regards,
Benedict