We use uptimerobot.com to monitor the ISPs at all of our locations. We can use either API or email for the integrations.
Each location has two ISPs.
We want to have critical alerts (incidents?) when BOTH ISP at one location are down. Ex. we don’t want alerts at 2am when one ISP is down, since they are redundant. We only want to be woken up in the middle of the night if both ISP are down.
Also, when one ISP is down we would only want a basic notification, possibly just an email to our ticketing platform. I haven’t found any options for outbound integrations, or do I just need a separate user account to email our ticketing platform?
Is this possible? I tried a few things with rulesets and with business services but nothing worked.