Get user id for resolved incidents

Is there any way I can get user id of resolved incidents to who it was triggered? Like look at first_trigger_log_entry and see who that incident was assigned to?

let me know if there is a way, Thanks.

There’s an incident log entry type for every single action taken over an incident’s lifecycle. Take a look at the resolution log entry. Alternatively, you might enable webhooks v3 and you’d receive a webhook for resolution with this information as well.

I might have to look at the acknowledged log entry instead of the resolved log because resolved incidents are not tied to users. The problem with this approach is the api response will take longer.
thanks

Hello Deepak,

True, resolved incidents are not associated with users so the acknowledged log entry would be a better option.

But if you find the response from the API slow, you might enable webhooks v3 so you can receive a webhook for resolution with this information as well.

I hope that helps.

Regards,