Critical alerts and iOS 16

Quick sanity check: New phone; iOS 16; critical alerts are disabled with no obvious way to enable them. The screenshots in the instructions do not match what I am seeing on my phone. The app is otherwise working well, and test notifications make it through. I am concerned I may miss a notification if my phone is on do not disturb.

3 Likes

I noticed I had to go into iOS Settings > Focus > Do Not Disturb and set that back up again. I added the PageDuty contact card under people and PagerDuty under apps.

Same issue. Adding the contact/app to the Focus settings only allows notifications through, but does not address the inability to enable Critical Alerts which would bypass silent mode.

Update: I deleted and reinstalled the PagerDuty app and when enabling notification within the app settings, I was prompted to allow Critical Alerts. Success.

1 Like