Hi! I was just added to my organization’s PagerDuty rotation, and after setting up the iOS app on my phone and testing out the notifications, I discovered that I cannot adjust the volume of the high-urgency notifications, which are sent as native Critical Alerts.
A quick Google for “ios critical alerts volume” shows that controlling the volume of these alerts is not possible as an iPhone user, but it is possible as an app developer; this blog post shows something called “PushOver” allowing users to configure Critical Alert volume on a scale of “loud” to “deafening”.
“Deafening” is how I would describe the current volume level of the high-urgency notifications, and this is just not acceptable in my situation: I’m not the only person in my building, and I can hear these notifications outside on the street, two-stories down . I understand their importance, but the whole apartment building doesn’t, and I’m sure to run into problems with the neighbors if I turn these on.
Can you please prioritize an update that will let me set the volume of these high-urgency alerts to something more humane? As it stands, I cannot enable them unless I build some sort of sound-dampening phone case.