CloudWatch events not parsed properly

#1

Hi!
I want to create a Global Event Rule to route events to different Services based on the event data.
However, it seems the Cloudwatch event message is not parsed as expected,
I would expect that the json being sent from SNS will be parsed by its fields, and what is actually happening is that the json becomes a string value of the key “Message”.

Is that supposed to happen? when i’m sending the same events to a service rule the parsing is ok. Is there any way I can make the global event rule parse the json like the service rule?

#2

Hello,

Thanks for reaching out on Community. As this request does seem like it requires some more specific examples, can you send more information, including examples of this to support@pagerduty.com.

Once we have that we can take a closer look.
John