It would be useful to our team if the incidents page had a live-update feature (i.e. updates are streamed to the incidents view without refreshing the page).
We’re trying to switch from another in-house alerting system. The old system has a view where you can see all active alerts for the team. This view updates in realtime (typically < 1 second latency). Most members of the team keep this view open all the time so that they can be aware of any prod issues, even if they’re not oncall.
PagerDuty doesn’t seem to have a replacement for this functionality. The incidents page seems to auto-refresh but only every few minutes so it’s not nearly realtime. Also, the refresh works via a page reload instead of WebSockets/AJAX, so it creates a visual distraction as the page is re-rendered.
This request is also related to this use-case.