Auto create private slack channels using Incident Workflows

We are beginning to use Incident Workflows to automate actions when certain types of alerts / incidents are reported. While there is an Action available in the new Incident Workflows to create a slack channel, it can only create public slack channels.

I know it is possible for PagerDuty to create private slack channels already, because the option exists as a dropdown on incidents, but is only available manually. It would be extremely valuable if the option for auto creating private slack channels was added to the automation actions for Incident Workflows. Security teams in particular don’t necessarily want channels being public within slack workspaces.

2 Likes