Scenario: There is an escalation policy with multiple techs covering primary/secondary on-call. They want to rotate on the 1st of every month. Since we can only rotate by hours/weeks/days, there is no “month” setting, I have to set the schedule to rotate every 30 days. Not every month is 30 days long. Therefore, over time the schedule gets more and more off from switching on the 1st of the month.
Thank you for your feedback!
I wanted to let you know that I am closing this support ticket in order to share your feedback with our Product team.
Per our ticketing process, when we receive product feedback from a customer, we will close out the request in our support ticketing system, which automatically creates a new request for our Product team through a separate internal system. From here, this request will be considered by our Product team for future planning and process for design and development.
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