Acknowledge a Responder Request

Hi,

I’m trying to find out if it is possible to acknowledge a Responder request via the API?

I have implemented something similar for the initial acknowledgement of an Incident, but we need the ability for users to acknowledge when they are added as a responder to an incident.

Is this possible?

Thanks,

Jason

Hi Jason,

Thank you for reaching out to us! Unlike incidents, there isn’t a way to update a responder request through the API. All such requests must be actioned within the web or mobile UI.

If you have any further questions, please don’t hesitate to reach out.

Cheers,

Hi Tatiana,

Thanks for coming back to me, appreciate the feedback.

Regards,

Jason