Support


FAQ Our Support team will share answers to the most common questions they get here. Integrations & Extensions Share and discuss the integrations you’re using, how various extensions help optimize your workflow, or get help setting up new ones. This category is actively monitored by our Support team.
Topic Replies Activity
Trying to create first Business Service: Circular Dependencies error even when 1 service only is added 1 April 2, 2020
Event Ruleset Disappeared 1 April 2, 2020
Android 10 High-Urgency Override System Volume Not Working 16 March 31, 2020
Nagios alerts 1 March 29, 2020
Incident didn't fired at pager duty end. 2 March 28, 2020
Android app does not override system when all sounds are muted 4 March 26, 2020
Enable passing of service name to '/pd oncall' slack bot 1 March 23, 2020
Repeat notification sound 2 March 23, 2020
User Role Change 2 March 20, 2020
Recurring down time for Specific services 3 March 20, 2020
Anyway to avoid same user on call on the same level at same day? 2 March 16, 2020
Access deduped incidents 2 March 13, 2020
Amazon EventBridge extension 4 March 15, 2020
Alert Messages from AWS CloudWatch aren't helpful 3 April 2, 2020
Open Incident afin receiving 3 email alers (after 15 minutes) 3 April 2, 2020
Getting ERR_UNKNOWN_URL_SCHEME when trying to log into the Android mobile app 5 March 31, 2020
Is it necessary to change on call schedules for Daylight Savings for engineers in different countries? 3 March 30, 2020
Customise the notification message in different mediums 3 March 30, 2020
Route to a Service 5 March 30, 2020
Datadog to PagerDuty Integration 3 March 27, 2020
CSV Report for users with schedules / escalation polices? 3 March 27, 2020
Troubleshooting custom email integration rules 4 March 26, 2020
API to pull Services details 3 March 26, 2020
PagerDuty Alert rule - Based on tags from Sentry 3 March 26, 2020
Channel Property 'body' for Email Integrations 5 March 6, 2020
Mobile app completely mutes phone when phone is in Do Not Disturb mode 6 March 24, 2020
Salesforce Cloud Integration 2.0 2 March 24, 2020
Pagerduty/Coronavirus 3 March 24, 2020
Cannot create user in dev account 3 March 24, 2020
Incidents trigger another incident in different service 3 March 23, 2020