Support


FAQ Our Support team will share answers to the most common questions they get here. Integrations & Extensions Share and discuss the integrations you’re using, how various extensions help optimize your workflow, or get help setting up new ones. This category is actively monitored by our Support team.
Topic Replies Activity
preview_stakeholders account ability is required 11 August 23, 2019
Visibility Console missing from Navigation 4 August 22, 2019
Why do Notes added by event rules have the first name in userlist as author? 7 August 22, 2019
Change existing user to Stakeholder 5 August 21, 2019
Unable to resolve service incident through Event Rules 2 August 20, 2019
How to change pagerduty incident priority 2 August 19, 2019
On-Call Schedule with ServiceNow Calendar 2 August 13, 2019
How to setup alternate week oncall with different timings under same schedule ? 2 August 13, 2019
Status Dashboard 7 August 12, 2019
Unable to dynamically set PD alert severity based on given event 2 August 12, 2019
Suggestion: notify whether incident is closed or escalated away 4 August 9, 2019
How to be notified when PD outgoing numbers change? 6 August 9, 2019
Error Code 2001: Title cannot be empty 2 August 6, 2019
Adding Responders via Slack 3 September 26, 2018
how do I add a picture if I am using single sign on 3 August 16, 2019
Live Call Routing - Application Error 3 August 14, 2019
AWS CloudWatch alarms do not trigger PagerDuty notifications 3 August 13, 2019
Why can't I delete a user?
FAQ
4 July 23, 2019
Default Escalation Policy Rotation Count 5 August 13, 2019
If I delete a service, do the historical 'incidents' get deleted too? 3 August 12, 2019
Receiving "Sorry that didn't work! To ack, resolve or add notes to PagerDuty Incidents from slack, link your accounts" 5 July 22, 2019
Global Teams - Multiple services - multiple schedules 8 August 5, 2019
Bad request (Arguments Caused Error - 2002) on event creation with incident_key 3 August 5, 2019
How to start with pagerduty 3 August 5, 2019
PagerDuty Webhook Looping 3 August 2, 2019
Escallation policy which rotates through existing schedules 3 August 1, 2019
Nagios two way integration not working 3 August 1, 2019
What's New with PagerDuty's ServiceNow v6 Integration 2 July 30, 2019
I want to achieve grouping with out suppressing the previous incidents 3 July 31, 2019
Bulk email change via API 4 July 29, 2019