Support


FAQ Our Support team will share answers to the most common questions they get here. Integrations & Extensions Share and discuss the integrations you’re using, how various extensions help optimize your workflow, or get help setting up new ones. This category is actively monitored by our Support team.
Topic Replies Activity
preview_stakeholders account ability is required 28 September 18, 2019
Does PagerDuty have the ability to trigger an incidents if email is NOT received? 2 September 17, 2019
nagios integration webhook does not work 6 September 16, 2019
Integration with Google Hangouts Chat 5 September 16, 2019
Microsoft Teams Integration - missing incident subject in teams - Update? 4 September 12, 2019
How to be notified when PD outgoing numbers change? 10 September 11, 2019
Combining two existing PagerDuty organizations? 2 September 9, 2019
How to Auto sync Priority from Remedy integration 2 September 5, 2019
How to change Impacted Service in an existing ticket without manually triggering? 2 September 5, 2019
List Incidents not returning proper results 2 September 4, 2019
How to test connectivity with Pagerduty using REST api without creating an incident/alert 10 September 3, 2019
Get url to incident created by Event-v2 API call 4 August 30, 2019
Visibility Console missing from Navigation 4 August 22, 2019
Mobile App Servicenow incident link not showing. 5 September 18, 2019
PD Whitelist IPs for integration with Dynatrace 3 September 17, 2019
Can Pagerduty send acknowledge ticket to Dynatrace 3 September 17, 2019
Why do Notes added by event rules have the first name in userlist as author? 8 September 12, 2019
Change existing user to Stakeholder 6 September 11, 2019
Unable to resolve service incident through Event Rules 3 September 10, 2019
How to change pagerduty incident priority 3 September 9, 2019
On-Call Schedule with ServiceNow Calendar 3 September 3, 2019
How to setup alternate week oncall with different timings under same schedule ? 3 September 3, 2019
Status Dashboard 8 September 2, 2019
Unable to dynamically set PD alert severity based on given event 3 September 2, 2019
Suggestion: notify whether incident is closed or escalated away 5 August 30, 2019
Error Code 2001: Title cannot be empty 3 August 27, 2019
Adding Responders via Slack 3 September 26, 2018
how do I add a picture if I am using single sign on 3 August 16, 2019
Live Call Routing - Application Error 3 August 14, 2019
AWS CloudWatch alarms do not trigger PagerDuty notifications 3 August 13, 2019